Welcome to Insights from the Inside, where we spotlight the experts at EIMC who bring strategy, clarity, and deep technical knowledge to every challenge! In this edition, we turn to Jai Katkoria, Master Mariner AFNI MSc. Marine Risk Manager, for a focused discussion on Supply Chain Analysis.
Q: How would you define the role of supply chain analysis in today’s global logistics landscape?
A: Think of the global logistics landscape as a machine quietly ticking away in the background, keeping the world stocked with everything it needs. Supply chain analysis is a critical cog in the stability of global trade — a complex, fast-moving and unforgiving landscape.
With global demand soaring, requiring faster deliveries and larger volumes, supply chain analysis steps in to identify and manage associated risks. It’s how businesses build supply chain resilience — and how we keep the show on the road (or the sea).
Q: Can you discuss a recent disruption in the supply chain that significantly impacted an insurer or client’s operations? How did you/EIMC help the client?
A: An urgent request came in from a client regarding the securing of high-value goods across various container types. Thanks to our rapid response analysis and maritime expertise — even from halfway around the world — we identified inadequate lashings that could have led to a costly claim.
Working collaboratively with the Insurer, Broker, and Insured, we provided real solutions to address the issue and prevent losses. Proactive risk management at its finest.
Q: What are the key risks in supply chains, and how can businesses manage them effectively?
A: Supply chains face an ever-growing list of risks: political instability, sanctions, natural disasters, cyber threats, cargo theft, poor handling, stowage issues, and more.
Some risks can be forecast; others can only be prepared for. Businesses that combine bespoke cargo insurance with proactive risk management gain foresight, preparedness, and minimal disruption when the unexpected strikes.
Q: How is AI or machine learning improving supply chain analysis?
A: AI is like adding a turbocharger to supply chain analysis. Risk modelling, demand forecasting, and faster market adaptation are all products of AI’s ability to crunch massive volumes of data like never before.
But greater reliance on AI brings new risks — poor data quality and cybersecurity gaps create vulnerabilities. Smart tools demand smart oversight.
Q: Where do companies usually miss the mark when it comes to supply chain strategy?
A: Supply chain strategy is often treated as an afterthought, with too much focus placed on speed and cost. Investing in proactive risk management reduces losses and strengthens long-term client relationships.
Risk management isn’t a one-off project — it’s a constant cycle of identification, mitigation, and review. Rinse and repeat..
Q: What are some of the key trends you’re seeing right now in supply chain analysis, and how are they shaping the way companies operate?
A: Geopolitical tensions are fuelling stockpiling to hedge against tariff hikes. Commodity volatility raises the stakes on cargo losses. When even basic goods like coffee skyrocket in price, losses hit harder — making claims and salvage even more critical. Transparency across the end-to-end supply chain is becoming essential.
Digitalisation is supercharging decision-making, providing real-time visibility and sharper insights. There is a growing ESG focus — companies are working towards greener, more sustainable supply chains. Costs may rise, but so does responsibility and brand value.