EIMC offers specialized professional advice to the marine insurance and supply chain communities and their related industries. We supply the full spectrum of services from risk management to claims investigation and subrogation.
Our mission is to provide our clients with peace of mind by consistently delivering high-quality, impartial, timely, and cost-effective results. Integrity, openness, and communication form the basis of our relationships with our employees, partners, and clients. They are our greatest assets. We value their trust above all.
Professional teams of surveyors and adjusters form the core of EIMC. As central coordinators and advisors to underwriters, brokers, shippers, importers, and consignees, we ensure that every request is processed expeditiously. Our teams offer individualized attention to each client’s needs when a loss has occurred, or when discussing risk management strategies and loss prevention. We act as personal advisors, discussing losses and/or strategies in detail to determine the seriousness, magnitude, and urgency of the client’s project.
Our Core Values
Do what’s best for the client
Consider the long-term relationship rather than the short-term gain. Put yourself in the client’s position to understand what will be most valuable to them. And, do not compromise on ethics.
Focus on solutions
Another way to say this: focus on what works. Ask yourself how can I solve this problem instead of looking for someone to blame. Remember that at the other end of any business relationship is another human being – “just like me”. And, be realistic about what is possible.
Each one of us has the capacity for excellence – reaching for it takes courage, determination and perseverance. And, learn when to say it’s good enough even if it’s not perfect.
This is about personal integrity. Start with the idea that the other person means well (no matter how misguided you think they are). Practice listening and mindful speaking. And, don’t be afraid to stand up for yourself.
Own your attitude
“Attitude is the difference between an ordeal and an adventure.” (Bob Bitchin)
Every day, every moment we can choose how to interact with the world.
Having fun and working hard are not mutually exclusive. It’s about balance. Your well-being is important. And, take the time and energy to take care of yourself and your loved ones.